Go to the Norton website and download the latest patch, you should see a link realtivily easy to find, once you get the most updated version then do another virus scan. When it pops up again, it will give a list of actions to take if it cannot automatically destroy the virus. Quarantine the virus at the very least. If you still can not get rid of the virus send and e-mail to Norton in there customer service area, and post a pic of that screen shot.

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